Privacy Policy

1. Introduction

Edunet365 ("we," "our," or "us") is committed to protecting the privacy and security of students, parents, teachers, schools, and other users of the Edunet365 platform, including our mobile application and web-based services (collectively, the "Platform").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Edunet365. By accessing or using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a) Personal Information

When you register or use Edunet365, we may collect:

• Full name
• Email address
• Phone number
• Username and password
• Profile photo
• Role (student, parent, teacher, administrator, staff)
• Any other information voluntarily provided

b) Student Information

Schools using Edunet365 may collect and manage student-related information including:

• Student name
• Date of birth
• Gender
• Unique student ID
• Academic records
• Attendance records
• Examination results
• Behavioral records
• Photographs
• Parent/guardian details
• Fee and billing records

This information is collected and processed under the direction of the respective school or educational institution.

c) Usage Data

We may automatically collect certain technical and usage information, including:

• IP address
• Device type and operating system
• Browser type and version
• App version
• Pages or features accessed
• Date and time of access
• Time spent on pages
• Crash logs and diagnostic data

d) Device & App Permissions Data

Depending on your device settings, we may access certain features to provide functionality (see Section 6 below).

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain Edunet365
• To manage school administration processes
• To enable communication between schools, teachers, students, and parents
• To personalize user experience
• To process payments and manage fee transactions
• To send notifications, updates, and important announcements
• To improve our services and develop new features
• To prevent fraud and ensure platform security
• To comply with legal obligations

We only process personal data where we have a lawful basis to do so.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade personal information to third parties.

We may share information in the following circumstances:

a) With Schools and Authorized Users

Student data is accessible only to authorized school administrators, teachers, and parents as determined by the school.

b) Service Providers

We may share information with trusted third-party vendors who assist us in:

• Hosting services
• Cloud storage
• Payment processing
• Analytics
• Technical support

All service providers are required to maintain confidentiality and data protection standards.

c) Legal Requirements

We may disclose information:

• To comply with applicable laws or regulations
• In response to lawful government requests
• To enforce our terms and policies
• To protect the rights, safety, and property of Edunet365, schools, or users

Schools may also be required to share student data with educational authorities as mandated by law.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal information, including:

• Secure servers
• Data encryption (where applicable)
• Access controls and authentication
• Regular security monitoring

However, no electronic transmission or storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Mobile App Permissions

The Edunet365 mobile application may request the following permissions:

Camera Permission

Used for:

• Capturing student or staff profile photos
• Uploading scanned assignments or documents
• QR code scanning for attendance or identification

Location Permission

Used for:

• Attendance verification (check-in/check-out)
• School transport tracking (if enabled by school)

Location access is used only when required and authorized.

Storage Permission

Used for:

• Uploading assignments and documents
• Downloading report cards, fee receipts, and study materials

Internet Permission

Required for:

• Syncing real-time data
• Receiving notifications
• Accessing academic and administrative information

Users may control app permissions through their device settings.

7. Children's Privacy

Edunet365 is designed for use by educational institutions and may involve users under the age of 13. Student data is collected and managed under the authority and consent of the respective school and/or parent or guardian, in compliance with applicable child data protection laws.

We do not knowingly collect personal information directly from children without proper authorization from the educational institution or parent/guardian.

If you believe a child's data has been collected improperly, please contact us immediately.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Schools may request deletion or anonymization of student data subject to applicable laws and contractual obligations.

9. User Rights

Depending on applicable laws, users may have the right to:

• Access the personal information we hold
• Correct inaccurate or incomplete data
• Request deletion of personal information
• Object to or restrict processing
• Withdraw consent (where applicable)

To exercise any of these rights, please contact us at:

📧 a.awad@edunet365.com

We may require verification of identity before processing requests.

10. Third-Party Services and Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party platforms. We encourage users to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

We encourage users to review this Privacy Policy periodically to stay informed about how we protect information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: